Pilot Results
These aren’t projections or lab conditions. They’re measurements from production environments, real workers, and real enterprise software — running Accord on day-to-day tasks.
A provincial workers’ compensation board deployed Accord Screen Reader Mode for six claims processors with vision loss. The target application was a 2009-era claims portal built on WinForms, with no accessibility attributes and no vendor support available.
| Metric | Before Accord | After Accord | Change |
|---|---|---|---|
| Avg. time per complex claim | 22.4 min | 2.4 min | −91% |
| Daily throughput per worker | 18 claims | 54 claims | +200% |
| Field entry error rate | 31% | 4% | −87% |
| IT/colleague support calls per worker/week | 4.1 | 0.3 | −93% |
| IT changes to target application | N/A | 0 | None required |
| Deployment time | N/A | 18 minutes | Single afternoon |
An HR department at a regional healthcare network deployed Accord Plain Language Mode for fourteen HR coordinators. Participants were not pre-screened for disability status — Accord was offered as an optional tool. Seven coordinators opted in during the pilot; all seven reported cognitive or reading challenges they had not previously disclosed.
The most significant outcome of the healthcare pilot was not measurable in form completion time. It was disclosure. When Accord was introduced without stigma as an optional productivity tool, every worker who adopted it within the first two weeks chose to have a conversation with their manager about their needs — something none of them had done in their tenure. Organizations cannot accommodate workers who haven’t disclosed. Accord creates the conditions for that conversation to happen naturally.
Where Accord Fits
Workers’ compensation portals, insurance claims systems, and case tracking databases built on WinForms or legacy MFC.
Hospital EMR data entry interfaces, pharmacy dispensing systems, and clinical scheduling tools with dense terminology.
Municipal permit portals, social services case management, and taxation systems that predate modern accessibility standards.
Benefits enrollment systems, leave management platforms, and payroll interfaces with complex form structures and legal language.
Document review systems, compliance checklists, and regulatory reporting tools with mandatory statutory language.
Work order management systems, dispatch consoles, and field service reporting tools used in logistics and utilities.
See It Live
Every pilot starts with a 60-minute live demo on your actual software. We measure baseline task times before Accord, then show the difference in real time.